Legal notices & data protection

RS TOURS AG makes no commitment regarding information or pages that may contain references to products, programs and services or any other site that you may access via the site www.rstours.ch. Under no circumstances will RS TOURS AG be held liable for direct or indirect damage resulting from the use of this website or other sites linked to it.

Important legal information
Please read the following conditions carefully before continuing. Persons who wish to consult the site rstours.ch of RS TOURS AG declare to accept the conditions set out below.

Owner of the site www.rstours.ch

RS TOURS AG
Dianastrasse 4
4310 Rheinfelden / Switzerland

rstours@rstours.ch

Tel. +41 (0)61 201 14 00

VAT No.: CHE-303.030.766

The content of all pages of the rstours.ch website is legally protected by copyright. All rights are held by RS TOURS AG or third parties. The elements of the rstours.ch website are accessible to the public for browsing purposes only. Photocopying all or part of the documents in written or electronic form is only permitted with the express mention of rstours.ch. It is prohibited to reproduce, transmit, modify, combine or use the rstours.ch website for commercial or distribution purposes without the prior written permission of RS TOURS AG.

All names and logos contained in the rstours.ch website are registered and protected trademarks. The rstours.ch website is designed in such a way that no rights or licences can be granted for the use of an illustration, a registered trademark or a logo. Downloading or copying the rstours.ch website in whole or in part does not grant any rights to the software or elements contained in the website. RS TOURS AG reserves all rights to the entire content of the rstours.ch website, with the exception of rights held by third parties.

No guarantee

Although RS TOURS AG makes every effort in good faith to ensure the reliability of the information contained in the rstours.ch website at the time of publication, neither RS TOURS AG nor its contractual partners can formally certify or attest explicitly or implicitly (also vis-à-vis third parties) the accuracy, reliability and completeness of the information contained in rstours.ch. The opinions expressed or other information contained on the rstours.ch website may be changed at any time without prior notice. RS TOURS AG assumes no liability and does not guarantee that the functions available on the rstours.ch website will never be interrupted or that the browser concerned is free of viruses or other harmful elements.

Limitation of liability

RS TOURS AG assumes no liability (including in the event of fault) for direct, indirect or consequential damages that may result from accessing or using the elements of the rstours.ch website, or from the inability to access or use them, or from connecting to other websites.
Connection (links) to other websites
The rstours.ch website contains links to third-party websites that may be of interest to you. By activating these links, you may leave the rstours.ch website or windows of third-party websites may appear in the rstours.ch website environment. RS TOURS AG has no control over third-party websites linked to the rstours.ch website and cannot be held responsible for the content and operation of these websites. This applies regardless of whether you leave the rstours.ch website environment by activating a link or whether the presentation of a third-party website appears in the rstours.ch website environment, even if in this case the provider of the information contained in this third-party website is not clearly visible. The risk or danger that may arise from connecting to or consulting third-party websites is the sole responsibility of the user.

DATA PROTECTION

RS TOURS AG (Dianastrasse 4, CH – 4310 Rheinfelden), a public limited company CHE-303.030.766), is the operator of the website rstours.ch. It is therefore responsible for collecting, processing and using your personal data and must ensure that the processing of this data is carried out in accordance with Swiss law.
We attach great importance to your trust, which is why we take data protection very seriously and ensure that it is carried out securely. Of course, we comply with the legal provisions of the Federal Data Protection Act (FADP), the Ordinance to the Federal Data Protection Act (ODPA), the Telecommunications Act (TCA) and, where applicable, other legal provisions relating to data protection, in particular the General Data Protection Regulation of the European Union (hereinafter referred to as GDPR). Please read the following information to find out what type of personal data we collect about you and for what purposes we use it.

1. Scope and purpose of the collection, processing and use of personal data

1.a. When visiting the www.rstours.ch website
When you visit our website, our servers temporarily record any access to a log file. On this occasion, the following data is captured without any intervention on your part and saved by us until it is automatically deleted within a maximum period of twelve months:

the IP address of the computer from which the site was accessed
the date and time of access
the name and URL of the file accessed
the website from which the site was accessed
the operating system of your computer and the browser used
the country from which the site was accessed and the language settings of your browser - the name of your Internet service provider

The purpose of collecting and processing this data is to enable the use of our website (establishment of communication), to guarantee the long-term security and stability of the system, to make it possible to optimise our Internet offering and to produce internal statistics. The processing of data is therefore based on a legitimate interest within the meaning of Article 6(1)(f) GDPR. In particular, the IP address is used to determine the country of residence of the website visitor and to make the appropriate language settings for the website. The IP address is also used for statistical purposes in the event of attacks on the www.rstours.ch network infrastructure.
In addition, we use so-called pixels and cookies when you visit our website in order to use web analysis services. You will find more information on this subject in sections 2, 6 and 7 of this data protection declaration.
1.b. When using a contact form
You can use a contact form to get in touch with us.
We will identify the mandatory data required: if this information is not provided, the provision of our services may be impeded. Entering other information is optional and has no influence on the use of our website.
We only use this information to respond appropriately and personally to your contact request. The processing of your contact request is based on a legitimate interest within the meaning of art. 6 para. 1 lit. f RGPD. You may object to this data processing at any time (for contact data, see 11 below).
1.c. When subscribing to our newsletter
You can subscribe to our newsletter on our website. This requires registration. The following data must be entered:

first name and surname
email address

The above data is required for data processing.
By registering, you authorise us to process the data entered for the purpose of sending regular newsletters to the address entered by you, as well as for the statistical evaluation of consumer habits and the optimisation of newsletters. This authorisation constitutes consent within the meaning of Art. 6 para. 1 lit. a RGPD and thus the legal basis for the processing of your email address in this context. We are entitled to entrust the technical running of our advertising campaigns to third parties and to pass on your data for this purpose (see section 3).
A link at the bottom of each newsletter allows you to unsubscribe from the newsletter at any time. If you wish to unsubscribe, you can give us the reason for doing so. After cancellation, your personal data will be deleted.
We would expressly draw your attention to the data analyses carried out in connection with the newsletter (see section 9 below).
1.d. When billing, ordering or booking with third parties.
We will identify the data that is absolutely necessary: if this information is not provided, the provision of billing services may be impeded. Entering other information is optional and has no impact on the use of our website.
The data you enter will be passed on to our partners in connection with our offers. In this case, the data protection provisions of the relevant supplier apply to the further processing of the data. The legal basis for the aforementioned data processing is the performance of a contract within the meaning of Art. 6 para. 1 lit. b GDPR.

2. Use of your data for advertising purposes

To enable personalised marketing on social networks, we integrate the so-called Meta remarketing pixel into the website. As soon as you have an account on a social network linked to our site and you are connected to it when you visit our web page, this pixel associates your visit to our page with your account. Please disconnect from your account before visiting our site to avoid any association between the two. You can change the settings concerning advertising in your user profile for each social network concerned. The creation of pseudonymised user profiles for the purposes of advertising and analysis is based on a legitimate interest within the meaning of Article 6(1)(f) of the GDPR. This applies to all the data processing processes mentioned under point 2. The legitimate interest lies in the interest of carrying out direct marketing and analysing the use of our website.

3. Transfer of data to third parties

We will only pass on your personal data if you have given us your express permission to do so, if we are legally obliged to do so or if it is necessary to protect our rights, in particular in order to enforce claims arising from the relationship between you and RS TOURS AG.
We may also pass on your data to third parties if this is necessary in the context of using this website, in order to provide you with the services you require and to analyse your user behaviour. Insofar as this transfer is necessary for the purposes mentioned in the first sentence, it may also take place abroad. Insofar as the website contains links to third-party websites, RS TOURS AG has no influence on the collection, processing, storage or use of your personal data by these third parties once these links have been activated, and accepts no liability in this respect.

4. Transfer of personal data abroad

RS TOURS AG is entitled to transfer your personal data to third-party companies (contracted service providers) abroad, insofar as this is necessary for the data processing tasks described in this data protection declaration. These third parties are bound by the same data protection requirements as we are. If the level of data protection in a country does not correspond to that in Switzerland or Europe, we will ensure by contractual means that the protection of your personal data corresponds at all times to the protection that applies in Switzerland or the EU.

5. Data security

We use appropriate technical and organisational security measures to protect your personal data stored with us against manipulation, partial or total loss and unauthorised access by third parties. Our security measures are constantly being improved in line with technological developments. You should always treat your payment information confidentially and close your browser window when you have finished communicating with us, especially when using a computer with other people. We also take data protection in the workplace very seriously. Our employees and the service providers we appoint are subject to an obligation of confidentiality and are also required to comply with the legal provisions on data protection.

6. Cookies

Cookies contribute in several ways to making your visit to our website easier, more pleasant and more interesting. Cookies are information files which automatically save your web browser on your computer's hard drive when you visit our website. Cookies do not damage your computer's hard drive and do not transmit any personal user data to us.
We use cookies, for example, to tailor information, offers and advertising to your personal interests. This use does not result in the collection of any new personal data about you as an online visitor. Most Internet browsers automatically accept cookies. However, you can configure our browser so that no cookies are saved on your computer, or so that a message informs you when a new cookie is received.
If you deactivate cookies, you may not be able to use all the functions of our website.

7. Tracking tools

We use various tracking tools on our website. Your browsing habits are observed on our website using these tracking tools. This observation is carried out in order to improve and constantly optimise our website. To this end, user profiles with a pseudonym are created and small text files stored on your computer (‘cookies’) are used.
Further information on the tracking tools used and the resulting data processing can be found here: https://www.google.com/analytics/terms/us.html

8. Social Media Plug-Ins

The Social Media Plug-Ins described below are used on our website. The plug-ins are deactivated by default on our website and therefore do not transmit any data. You can activate the plug-ins by clicking on the relevant social network button.
When these plug-ins are activated, your browser establishes a direct connection with the servers of the social network concerned as soon as you open one of the pages on our site. The content of the plug-in is transmitted directly by the social network to your browser, which then integrates it into the web page. Plug-ins can be deactivated again by simply clicking on them.
Further information can be found in the respective data protection declarations of Meta, X and Google.
Meta Social Plug-Ins are used on this website to personalise the entry page to our website. We use the ‘SHARE’ button for this purpose. This is an offer from the American company Meta Inc, 1601 S. California Ave, Palo Alto, CA 94304, USA.
Through the integration of plug-ins, Meta receives information that your browser has accessed the corresponding page on our website, even if you do not have a Meta account or are not logged in to Meta at that time. This information (including your IP address) is transmitted directly by your browser to a Meta server in the United States and stored there.
If you are connected to Meta, Meta can link your visit to our website directly to your Meta account. When you interact with the plug-ins, for example by using the ‘SHARE’ button, the corresponding information is transmitted directly to a Meta server and stored there. The information is also published on Meta and visible to your Meta friends.
Meta may use this information for advertising, market research and to create customised Meta pages. To this end, usage, interest and relationship profiles are created from Meta, for example to evaluate your use of our site in connection with Meta advertisements, to inform other Meta users of your activities on our site and to provide other services related to the use of Meta.
If you do not want Meta to attribute data collected through our website to your Meta account, you must log out of Meta before visiting our website.
For more information on the purpose and scope of this data collection, its further processing and use by Meta, as well as your rights and options to set up privacy controls, please refer to Meta's data protection statement: https://www.facebook.com/policy.php.

9. Information on data transfers to the United States

For the sake of completeness, we would like to inform users who have their domicile or registered office in Switzerland that the US authorities have enacted surveillance measures in the United States which make it possible to record all personal data of all persons whose data has been transferred from Switzerland to the United States. This is done without discrimination, limitation or exception in relation to the objective pursued, and without any objective criterion that would make it possible to restrict the access of the American authorities to the data collected and their subsequent use for specific and strictly limited purposes, likely to justify all the actions associated with the consultation and use of this data. Furthermore, we inform you that persons residing in Switzerland do not benefit from any possible recourse in the United States allowing them to access the data concerning them and to obtain its rectification or deletion, and that there is no effective jurisdictional protection against the general right of access of the American authorities. We inform data subjects of this legal and factual situation precisely so that they can make an informed decision as to whether to consent to the use of their data.
We inform users domiciled in an EU Member State that, according to the European Union, the United States does not have a sufficient level of data protection, particularly in view of the issues raised in this section. Insofar as we have indicated in this data protection declaration that the recipients of the data (e.g. Google, Meta and X) are based in the United States, we cannot guarantee, either by putting in place contractual provisions with these companies or by guaranteeing their certification under the EU-US-Privacy Shield agreement, that your data will benefit from an appropriate level of protection with our partners.

10. Right of access, rectification, deletion, restriction of processing; right to data portability

You have the right, on request and free of charge, to obtain information about the personal data stored about you. In addition, you have the right to have inaccurate data corrected and your personal data deleted, provided that there is no legal obligation to archive the data and no legal authorisation to process the data. You also have the right, in accordance with Articles 18 and 21 of the GDPR, to request that data processing be restricted or to object to such processing.
You also have the right to ask us again for the data you have sent us (right to data portability). On request, we may also forward the data to a third party of your choice. You have the right to receive the data in a standard file format.
You can contact us for the above purposes at rstours@rstours.ch. If we consider it necessary, we may require you to show proof of identity in order to process your requests.
You can also let us know what should happen to your data after your death by providing us with the relevant instructions.

11. Retention of data

We retain data only to the extent necessary
- to use the above-mentioned monitoring, advertising and analysis services set up in the context of our legitimate interests
- to carry out the aforementioned services that you have requested or for which you have given your consent (e.g. for the newsletter in accordance with section 9)
- to fulfil our legal obligations.
We retain contractual data for a longer period if this is required by legal data archiving requirements. Our archiving obligations, which include the obligation to retain data, derive from accounting and tax legislation. In accordance with these rules, commercial communications, contracts concluded and accounting documents must be kept for up to 10 years or up to 5 years for users domiciled in France. This data is blocked if we no longer need it to provide you with the relevant services. This means that the data can only be used for accounting and tax purposes.

12. Right of complaint to a data protection supervisory authority

If you are domiciled in an EU country, you have the right to lodge a complaint with a data protection supervisory authority at any time.
General
This page was last modified on 09.07.2024. If you have any questions or comments about our legal information or data protection, please contact us at rstours@rstours.ch.
Photo credits
We would like to thank all our partners, tourist offices and customers for making images available for publication on our website.